I'm a big fan of keyboard shortcuts and I routinely use CTRL+M to create a new email message in Lotus Notes. Recently, however, this stopped working. A few quick Google searches led me to several posts on how Microsoft BING disables or interferes with CTRL+M. The strange thing is I do not recall installing BING or allowing Microsoft to do the same - this is a new ThinkPad and I use Firefox.

I have no idea if this is a conspiracy on the part of Microsoft but it sure is a productivity killer for me. In any case, here's what I've learned about how to get CTRL+M working with Lotus Notes:

First: This is the post that tipped me off that Bing Toolbar might be what's clobbering Notes:

Bing Ctrl+M doesn't work after installing new Bing toolbar

Next, I found this technote on how to uninstall Bing toolbar

Uninstall Bing Bar or Microsoft Silverlight

From there I followed these instructions:

Continue Reading "Microsoft disables CTRL+M in Lotus Notes; here's how to get it back." »

I'm only into my first day at the KMWORLD conference in Washington DC and I've already met several folks that told me (unsolicited) that they hate Lotus Notes with a passion. They are everywhere. If you've read this blog for any length of time you know I have a field day with this. It is frustrating -- that IBM does not appear to do much to change user perception while Microsoft markets like crazy to convince organizations that SharePoint will solve all of their problems. It's also exhilarating - that I can help show people how their investment in Lotus Software is a good one and that in fact, Lotus Notes is quite capable. The problems are not Notes as much as they are how Notes is frequently deployed, managed, or supported -- or not.

SharePoint isn't the solution either.  (If this blog were about using SharePoint, I could have lead with the title "Is it just me, or does it seem like everyone hates SharePoint?") Two years ago, at KMWORLD, it seemed that SharePoint could do no wrong; in fact, the answer to every ill, it seemed, was SharePoint. Now that organizations have had some time to work with SharePoint, we see the same issues and hear many of the same complaints about SharePoint that we have heard about Notes. And, of course, we have the cloud vendors telling us that they can fix the problems of SharePoint and Notes. Yeah, right.

Continue Reading "Is it just me, or does it seem like everyone hates Notes?" »

newsletter-dclug-logo.jpgI'll be speaking at two different Washington DC venues next week. If you're in the area, I'd like to meet you! And if you have the chance to drop by one of my sessions, please do.

On Wednesday, November 17, I'll be presenting to the DCLUG (DC Lotus User Group). You can find more details on the DCLUG website. I'll be providing free GTD resources for attendees, plus holding a drawing for free eProductivity software so bring your business card!

NOTE: You must RSVP by Monday morning, Nov 15th, because of IBM's building security requirements. Sorry for the short notice but our IBM hosts just relocated their offices.

newsletter-kmworld-logo.jpgThe next day, Thursday November 18, I'll be moderating/presenting on a panel at KMWorld, the annual conference on knowledge management. I'll be joined on the panel by Art Murray, CEO of Applied Knowledge Sciences, Inc., and Box.net's VP of Business Development, Karen Appleton, and our topic is Future Focused Formulas for Enterprise KM Success.

Both sessions give me the opportunity to share my expertise on knowledge management, in addition to discussing best practices of personal and corporate productivity. I'm looking forward to it.


Review of the BlackBerry Torch’s task app

Friday, November 5th, 2010
Guest post by Ryan Heathers

I've been meaning to write this post for a while now.

Before getting my BlackBerry Torch, I'd heard the native BlackBerry task app was buried deeply within the OS and wasn't too streamlined for efficient use. So I was interested to see if that'd be my experience.

I use Lotus Notes with eProductivity, and my tasks sync seamlessly to the BlackBerry thanks to the power of BES. So at least getting the task information to and from the device is quite simple.

Task App Location and Favorites menu

So is the task app buried deeply? Yes it is.

To get to it, you have to go to the Applications folder, which is itself pretty far down the icon list on the home screen. Featuring the Task app doesn't seem high on RIM's priority list, a curious decision because isn't BlackBerry's cachet all about business productivity on the go?

Anyhow, we can easily make the Task app more accessible by adding it to the Favorites menu. I had to hunt around a bit before figuring out that to add new apps to the Favorites menu, you have to press down and hold for a second on the app's icon. Then a little menu pops up asking if you'd like to mark the app as a favorite.

So I did this for the Task app, plus a few others. Here's my current Favorites menu:


I also looked at programming the Convenience Key to point to the Task app instead of the default Camera app, but the Task app is not one of the listed options. Bummer.
Sorry for the misinformation, this is not true. The Task app IS an option. Not sure how I missed that when I checked on this initially...

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How to be ready for every conversation

Monday, November 1st, 2010
cross-eyed-girl-post-it-forehead.jpg Many people are familiar with creating with agendas for formal meetings, but what about informal meetings? What about personal conversations?

Consider this: Ever sat down for an informal meeting and suddenly forgot what you wanted to discuss? Not a lot of fun, not to mention potentially stressful.

Equally frustrating is when you walk away from a conversation and get that nagging feeling that important topics were missed.

You don't have to do this to yourself.

Next time, write down your topics ahead of time. You'll be amazed at how much better you feel and at how much more efficient meetings are when you can march down a list of topics, confident that everything needing discussion is on that list.

It's time to eliminate "I'm glad I remembered that" from your vocabulary. You don't need to remember if it's written down.

Here are pointers I've found about creating and maintaining informal agendas.

Keep a running agenda list for people you regularly interact with

These people are probably coworkers, family, and close friends. You communicate with them all the time and there's usually plenty of things needing discussing.

Continue Reading "How to be ready for every conversation" »